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Technical Support

If you need assistance to use Luthers Werke, please contact your local support staff or our Technical Support team.

Information for designated support staff only:

You can contact us by:

  • In US and Canada:
    Telephone toll-free (US and Canada only): 800 889-3358
    Fax: (734) 662-4554

  • Outside US and Canada:
    Telephone toll-free (UK only): 0800 220710
    Telephone: +44 (01223) 271496
    Fax: (01223) 215514

When reporting a problem please state your domain name or IP address and that of your web proxy server if used.

Luthers Werke is optimized to operate with Netscape version 6.0 or higher or Microsoft Internet Explorer version 5.0 or higher. Use of one of these browsers is strongly recommended. The Luthers Werke Software Requirements page offers the facility of downloading Netscape Navigator and Microsoft Internet Explorer.